Customer Service Representative

Company: Online Labels
Location: Sanford
Posted on: January 15, 2021

Job Description:

Are you looking for a great growth opportunity? Are you a passionate team member who loves providing outstanding customer service?Two shifts- Sunday- Wednesday 9am-8pmWednesday- Saturday 9am-8pmLocated in Central Florida, OnlineLabels.com is one of the internet's largest suppliers of labels made for printing in desktop laser, inkjet, and thermal printers (go to http://www.onlinelabels.com/ge... (http://www.onlinelabels.com/general/careers.aspx%C2%A0%3C/i%3E%3C/b%3Eto) learn more).Our environment is team oriented and collaborative. We offer a fun (game rooms, gym, massage room), casual (Yup, jeans and t-shirts!), competitive (How good are you at cornhole!?) work environment. You can expect to work with your peers to manage resources, enhance work processes, and improve overall service delivered to our customers. In addition, you'll be a technical resource to your team, peers and to other business groups by answering questions, sharing perspectives, suggesting new and creative ideas, and participating on projects.Summary of Responsibilities* Shares in daily responsibilities of Customer Service Department.* Handle incoming customer inquiries by phone, email, and live chat.* Build and support teamwork throughout the organization.* Demonstrates an exceptional standard of quality, this involves attention to detail, problem-solving, and accountability for excellent results.Required Skills* 1+ year(s) of relevant experience (customer service)* Strong written and verbal communication skills* Strong computer skillsOther Skills* Ability to multitask.* Collaborative working style and the ability to work either independently or in a team environment.* Focused on delivering high-quality outputs.* Independent, reliable, self-motivated, and detail-oriented.* Customer/Client-focused attitude and positive team orientation.* Strong interpersonal skills and ability to work with clients and other business partners.Hours, Pay & BenefitsRequired Shift: 11:00 AM - 8:00 PM (EST) - Monday - Friday.Pay rate $13-$14. Benefits include health insurance, 401k, and monthly bonuses based on performance. Additional benefits include casual team oriented work environment, on-site gym, game rooms and lots of other perks

Keywords: Online Labels, Sanford , Customer Service Representative, Sales , Sanford, Florida