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Electrical Warranty Coordinator

Company: Strada Services
Location: Sanford
Posted on: January 15, 2022

Job Description:

Job Duties and requirements

To meet all customer needs and expectation regarding electric service work and support warranty work where required.
Monitor, initiate, and follow through on all service & warranty work requests
Schedule and assign service & warranty work
Verify validity of warranty requests
Answer incoming calls and respond to customer/builder needs and messages in a timely and professional manner.
Call customers regarding external service requests to schedule appointments.
Request approvals and documentation from builders.
Coordinate with internal departments as needed when work becomes billable.
Call customers regarding external service & Warranty requests to schedule appointments.
Navigate Builder Websites for all their portals.
Electrical Experience required.
First 2 weeks of training will be from 8am-5pm M-F

Once training is complete, the hours will be 10am-7pm M-F

Benefits

Working in an established family-owned business/atmosphere
Opportunity for advancement
Competitive benefits package after 90 days Health Insurance
Dental Insurance
Vision Insurance
Short Term Disability - Company Paid for all field employees.

401k with company match of 4% and paid vacation after 1 year

Keywords: Strada Services, Sanford , Electrical Warranty Coordinator, Professions , Sanford, Florida

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