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HVAC Warranty \u0026 Service Coordinator

Company: Strada Services
Location: Sanford
Posted on: January 10, 2022

Job Description:

Job Duties and requirements
To meet all customer needs and expectation regarding HVAC service work and support warranty work where required.
Monitor, initiate, and follow through on all service & warranty work requests
Schedule and assign service & warranty work
Verify validity of warranty requests
Answer incoming calls and respond to customer/builder needs and messages in a timely and professional manner.
Call customers regarding external service requests to schedule appointments.
Request approvals and documentation from builders.
Coordinate with internal departments as needed when work becomes billable.
Call customers regarding external service & Warranty requests to schedule appointments.
Navigate Builder Websites for all their portals.
HVAC Experience required.
First 2 weeks of training will be from 8am-5pm M-F
Once training is complete, the hours will be 10am-7pm M-F
Benefits
Working in an established family-owned business/atmosphere
Opportunity for advancement
Competitive benefits package after 90 days Health Insurance
Dental Insurance
Vision Insurance
Short Term Disability - Company Paid for all field employees.

401k with company match of 4% and paid vacation after 1 year

Keywords: Strada Services, Sanford , HVAC Warranty \u0026 Service Coordinator, Professions , Sanford, Florida

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