Requisition No: 384062
Agency: Highway Safety and Motor Vehicle
Working Title: OPS LAW ENFORCEMENT CALL TAKER - 76808128
Position Number: 76808128
Salary: $12.00 per hour
Posting Closing Date: 06/02/2021
Department of Highway Safety and Motor Vehicles
Florida Highway Patrol
Sanford Regional Communications Center
- Open Competitive Advertisement*
In order to be considered for this position, applicant responses
to qualifying questions must be clearly stated within the
employment history. Software systems, actual work experience, and
years of employment must be clearly defined, or the application may
not be considered for the position.
OPS Law Enforcement Call Taker
$12.00 per hour
Contact Person: Polly Papke, (407) 275-4323
The Florida Department of Highway Safety and Motor Vehicles
(DHSMV) provides highway safety and security through excellence in
service, education and enforcement. With a workforce of
approximately 4,500 employees throughout the state, the Department
is leading the way to A Safer Florida through the efficient and
professional execution of its core mission: the issuance of driver
licenses, vehicle tags and titles, and operation of the Florida
Our Benefits Include
- State of Florida 401(a) FICA Alternative Plan* - mandatory
- Workers' Compensation - mandatory
- Reemployment Assistance (Unemployment Compensation) -
- Participation in certain State Group Insurance benefits (must
meet eligibility requirements).
- Deferred Compensation - voluntary
- Employee Assistance Program - voluntary
To learn more about DHSMV and why it's a great place to work,
visit our website at: flhsmv.gov/careers.
Description of Job
The Florida Highway Patrol's Tampa Bay Regional Communications
Center is recruiting applicants for the OPS Law Enforcement Call
Taker position. This position pays $12/hr. Members will work at
least 40 hours per week. This position is ideal for students or for
those seeking supplemental income.
Job duties include answering emergency and non-emergency phone
lines, including 911 transfer and *FHP calls. This position
requires prolonged periods of sitting at a desk and utilizing a
computer and telephone.
Job Related Requirements
- The selected applicant must be at least 18 years of age; High
School diploma or G.E.D. equivalent required.
- Potential candidates will be required to successfully pass
CritiCall (call simulation testing) prior to interview. Those
meeting the pre-determined scoring criteria will be invited to
interview. Please note, CritiCall scores remain active for a period
of 90 days. Applicants who re-apply within the 90-day window will
not be eligible to re-take CritiCall.
- The position you are applying is subject to a Level 2
background along with CJIS and State Law Enforcement Radio System
(SLERS) security clearance, to include fingerprinting as a
condition of employment pursuant to Chapter 110.1127, 435 and 943,
Florida Statutes. As an applicant for positions requiring CJIS
security clearance, you are required to disclose criminal records
that have been sealed or expunged.
- In addition, potential candidates must successfully complete a
drug screening, medical and psychological examination.
- In accordance with F.S. 322, selected applicant must possess a
valid Class E or higher driver's license. Selected applicants must
have no cancellations, suspensions, or revocations of the driving
privilege for a minimum of three (3) years prior to employment and
must also maintain a driving record with no more than three (3)
chargeable motor vehicle crash or any violation defined in Chapter
316, Florida Statutes during any consecutive (3) year period of
The elements of the selection process may include a skill
assessment and/or oral interview.
Applicants being considered for employment will be required to
submit to pre-employment fingerprinting, drug testing, and a
The process for selecting applicant(s) for this position could
take up to six months. Following the six-month period, a new
application must be submitted to an open advertisement in order to
be considered for that vacancy.
HSMV OPS employees are paid biweekly. All state employees are
required to participate in the direct deposit program pursuant to
s. 110.113 Florida Statutes.
The State of Florida is an Equal Opportunity
Employer/Affirmative Action Employer, and does not tolerate
discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by
the Americans with Disabilities Act, must notify the agency hiring
authority and/or People First Service Center (1-866-663-4735).
Notification to the hiring authority must be made in advance to
allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All
employees are subject to reasonable suspicion drug testing in
accordance with Section 112.0455, F.S., Drug-Free Workplace
Nearest Major Market: Orlando