Bilingual Remote Patient Scheduler
Company: Integrative Physical Medicine
Location: Sanford
Posted on: February 25, 2021
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Job Description:
Complete Care is a?multi-disciplinary?practice serving patients
who have physical injuries as a result of trauma. Complete Care and
its family of practices are characterized by core competencies of
cultural, clinical and operational excellence. We strive to meet
every patients' individual needs with skillfulness and
professionalism.?Job Description: Empathetic individuals with an
unparalleled work ethic and attention to detail. Did we just
describe some of your attributes? If so, keep reading. Complete
Care is looking for the best of the best to assist us in serving
our patients who have physical injuries as a result of trauma. As a
Patient Scheduler, you will serve as the main point of contact for
new patient callers, triaging their needs all while exemplifying
our core competencies of cultural, clinical, and operational
excellence. We strive to meet every patients' individual needs with
skillfulness and professionalism.?Responsibilities* Schedule new
patients courteously and efficiently. (Schedule, reschedule, and
cancel appointments) * Properly educate patients to ensure they are
engaged in their upcoming appointment. * Possess exemplary phone
etiquette. * Ability to perform individually and as a team member.
* Accurately assess patient needs based on their injuries, previous
treatment, and current symptoms. Requirements* Prior Phone Sales
experience is a plus. * Experience with a Multi- Line Phone System.
* Experience with a CRM is a plus. * Fluent in Spanish. What's In
It For YouAside from providing competitive benefits, we set our
team and its members up for success starting on day one. You will
attend an in-depth, full-time training program followed by
continued guidance from a mentor and supervisor. As the company
continues to grow, building toward being a national platform, so do
the career opportunities. We provide all the necessary tools, so
all you have to provide is a strong work ethic and drive!Hours of
operation: * Fixed hours Monday through Friday. Various shifts
available. * Saturday and Sunday: 9:00AM - 4:00PMFuture Growth:
With 29 locations, we serve patients in 9 counties throughout
Central Florida. Complete Care is building toward being the
national platform for treating the injured in a fully integrated
health system while continuing to maintain our unmatched patient
centric pillars of ethics, diligence, and clinical expertise. We
look forward to?continuing?to serve our patients with the care they
deserve.?Powered by JazzHROizdgNJ8R7
Keywords: Integrative Physical Medicine, Sanford , Bilingual Remote Patient Scheduler, Other , Sanford, Florida
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