Bilingual Remote Patient Scheduler

Company: Integrative Physical Medicine
Location: Sanford
Posted on: February 25, 2021

Job Description:

Complete Care is a?multi-disciplinary?practice serving patients who have physical injuries as a result of trauma. Complete Care and its family of practices are characterized by core competencies of cultural, clinical and operational excellence. We strive to meet every patients' individual needs with skillfulness and professionalism.?Job Description: Empathetic individuals with an unparalleled work ethic and attention to detail. Did we just describe some of your attributes? If so, keep reading. Complete Care is looking for the best of the best to assist us in serving our patients who have physical injuries as a result of trauma. As a Patient Scheduler, you will serve as the main point of contact for new patient callers, triaging their needs all while exemplifying our core competencies of cultural, clinical, and operational excellence. We strive to meet every patients' individual needs with skillfulness and professionalism.?Responsibilities* Schedule new patients courteously and efficiently. (Schedule, reschedule, and cancel appointments) * Properly educate patients to ensure they are engaged in their upcoming appointment. * Possess exemplary phone etiquette. * Ability to perform individually and as a team member. * Accurately assess patient needs based on their injuries, previous treatment, and current symptoms. Requirements* Prior Phone Sales experience is a plus. * Experience with a Multi- Line Phone System. * Experience with a CRM is a plus. * Fluent in Spanish. What's In It For YouAside from providing competitive benefits, we set our team and its members up for success starting on day one. You will attend an in-depth, full-time training program followed by continued guidance from a mentor and supervisor. As the company continues to grow, building toward being a national platform, so do the career opportunities. We provide all the necessary tools, so all you have to provide is a strong work ethic and drive!Hours of operation: * Fixed hours Monday through Friday. Various shifts available. * Saturday and Sunday: 9:00AM - 4:00PMFuture Growth: With 29 locations, we serve patients in 9 counties throughout Central Florida. Complete Care is building toward being the national platform for treating the injured in a fully integrated health system while continuing to maintain our unmatched patient centric pillars of ethics, diligence, and clinical expertise. We look forward to?continuing?to serve our patients with the care they deserve.?Powered by JazzHROizdgNJ8R7

Keywords: Integrative Physical Medicine, Sanford , Bilingual Remote Patient Scheduler, Other , Sanford, Florida