Medical Scheduler
Company: True Health
Location: Sanford
Posted on: January 13, 2021
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Job Description:
True Health is a private, non-profit health care organization.
With a designation as a Federally Qualified Healthcare Center
(FQHC), we have served the uninsured and underinsured individuals
of Central Florida since 1977. Remaining true to our mission of
providing high quality, comprehensive healthcare at a reasonable
cost to everyone, we have eight (8) service delivery locations
throughout Orange and Seminole county. As a healthcare provider, we
are constantly looking for devoted and compassionate professionals
to join our team. See how TRUE can work for YOU!We offer:* Robust
Work-life Balance* Coverage through the Federal Tort Claims Act
(FTCA)* Comprehensive Continued Medical Education (CME)* Generous
Paid-time Off (PTO)* Numerous Paid Holidays* Convenient locations
throughout Central Florida* Tuition ReimbursementJOB
SUMMARYResponsible for scheduling patient appointments by telephone
within the guidelines set by True Health.PRIMARY FUNCTIONS* Answer
incoming calls from patients who are requesting appointments.*
Schedule appointments on the computer within the guidelines set by
True Health.* Answer patient questions as needed and within the
scope of responsibilities.* Follow Customer Service guidelines as
set forth by the company.* Other responsibilities as
assignedEDUCATION AND EXPERIENCE* High School Diploma or equivalent
required* Minimum 1 year of telephone or customer service
experience* Minimum 1 year of medical experienceKNOWLEDGE, SKILLS
AND ABILITIES* Typing/keyboarding 35 wpm* 10-key adding machine*
Computer literacy* Effective verbal and listening communication
skills* Ability to manage heavy call volumes* Ability to work well
independently and with othersADDITIONAL QUALIFICATIONS1. Bilingual
a plus, but not requiredRELATIONSHIP REPORTING1. Reports to the
Medical Scheduling ManagerPHYSICAL REQUIREMENTS* Ability to see and
read computer screen and printed materials with or without vision
aids* Ability to sit, stand, or view a computer screen for extended
periods of time* Ability to perform repetitive hand and wrist
motions for extended periods of time
Keywords: True Health, Sanford , Medical Scheduler, Other , Sanford, Florida
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