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Medical Scheduler

Company: True Health
Location: Sanford
Posted on: January 13, 2021

Job Description:

True Health is a private, non-profit health care organization. With a designation as a Federally Qualified Healthcare Center (FQHC), we have served the uninsured and underinsured individuals of Central Florida since 1977. Remaining true to our mission of providing high quality, comprehensive healthcare at a reasonable cost to everyone, we have eight (8) service delivery locations throughout Orange and Seminole county. As a healthcare provider, we are constantly looking for devoted and compassionate professionals to join our team. See how TRUE can work for YOU!We offer:* Robust Work-life Balance* Coverage through the Federal Tort Claims Act (FTCA)* Comprehensive Continued Medical Education (CME)* Generous Paid-time Off (PTO)* Numerous Paid Holidays* Convenient locations throughout Central Florida* Tuition ReimbursementJOB SUMMARYResponsible for scheduling patient appointments by telephone within the guidelines set by True Health.PRIMARY FUNCTIONS* Answer incoming calls from patients who are requesting appointments.* Schedule appointments on the computer within the guidelines set by True Health.* Answer patient questions as needed and within the scope of responsibilities.* Follow Customer Service guidelines as set forth by the company.* Other responsibilities as assignedEDUCATION AND EXPERIENCE* High School Diploma or equivalent required* Minimum 1 year of telephone or customer service experience* Minimum 1 year of medical experienceKNOWLEDGE, SKILLS AND ABILITIES* Typing/keyboarding 35 wpm* 10-key adding machine* Computer literacy* Effective verbal and listening communication skills* Ability to manage heavy call volumes* Ability to work well independently and with othersADDITIONAL QUALIFICATIONS1. Bilingual a plus, but not requiredRELATIONSHIP REPORTING1. Reports to the Medical Scheduling ManagerPHYSICAL REQUIREMENTS* Ability to see and read computer screen and printed materials with or without vision aids* Ability to sit, stand, or view a computer screen for extended periods of time* Ability to perform repetitive hand and wrist motions for extended periods of time

Keywords: True Health, Sanford , Medical Scheduler, Other , Sanford, Florida

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