Infusion Center Receptionist

Company: True Health
Location: Sanford
Posted on: January 12, 2021

Job Description:

JOB SUMMARYThe receptionist will oversee the administrative duties of the Infusion Center. Responsible for moving the patients through the health center's check-in and check-out process. This position will have direct contact to COVID-19 positive patients. Please note : This position is a Temporary / 40 hours per week position.PRIMARY FUNCTIONS* Provide a courteous, professional working environment* Maintain effective communication with patients, coworkers, and supervisor* Maintain efficient patient flow* Update patient demographics* Interview patients for sliding fee scale services and update eligibility* Verify insurance and set eligibility dates in system* Call and remind patients to bring missing information to their appointment* Collect payments and patient-responsible balances* Post charges to patient accounts* Scan and import demographic and clinical documentation into patient charts* Schedule appointments as needed* Monitor patient schedule to accommodate walk-in patients* Direct patients to the proper department for assistance* Answer multi-line telephone system* Operate office equipment, i.e. fax, copier, computer, and credit card machine* Provide copies of patient medical records as requested* Contribute to the positive image of the front office operations* Follow-up with patients via phone as needed* Other responsibilities as assignedEDUCATION AND EXPERIENCE* High school diploma or equivalent is required* 1-3 years of Front Desk experience is a mustKNOWLEDGE, SKILLS, AND ABILITIES* Customer-friendly attitude* Knowledge of ICD-10 and CPT codes* Money and balancing skills* Knowledge of bank deposits* Good communication skills* Ability to function effectively under stress* Good evaluative judgment* Computer literacy* Ability to perform accurate data entry* Ability to work well with people* Ability to multi-taskADDITIONAL QUALIFICATIONS* Bilingual (English/Spanish/Creole) a plus.RELATIONSHIP REPORTING* Reports to the Center Manager/Office CoordinatorPHYSICAL REQUIREMENTS* Ability to sit and view a computer screen for extended periods of time* Ability to perform repetitive hand and wrist motions for extended periods of time* Ability to handle and/or feel objects, tools, etc.* Ability to frequently walk, stand, and reach with hands and arms* Ability to occasionally climb, balance, stoop, kneel, crouch, or crawl* Ability to occasionally lift and/or move up to 25 pounds* Vision abilities must include vision, color vision, depth perception, and ability to adjust focus

Keywords: True Health, Sanford , Infusion Center Receptionist, Other , Sanford, Florida