Technical Analyst
Company: HCA Healthcare
Location: Sanford
Posted on: January 20, 2023
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Job Description:
Description IntroductionLast year our HCA Healthcare colleagues
invested over 156,000 hours volunteering in our communities. As
a(an) Technical Analyst with HCA Florida Lake Monroe Hospital you
can be a part of an organization that is devoted to giving
back!BenefitsHCA Florida Lake Monroe Hospital, offers a total
rewards package that supports the health, life, career and
retirement of our colleagues. The available plans and programs
include:
Learn more about Employee BenefitsNote: Eligibility for benefits
may vary by location.
Would you like to unlock your potential with a leading healthcare
provider dedicated to the growth and development of our colleagues?
Join the HCA Florida Lake Monroe Hospital family! We will give you
the tools and resources you need to succeed in our organization. We
are looking for an enthusiastic Technical Analyst to help us reach
our goals. Unlock your potential!Job Summary and QualificationsThe
Technical Analyst implements and supports facility and division
desktop equipment, and is the key technical resource responding to
end user desktop incidents and requests reported to the Service
Desk. Problems beyond the scope of their ability or responsibility
are communicated in a timely manner to senior-level support
personnel. Support to other division and facility IT personnel is
provided, as warranted, and participation in 24x7 on-call support
is provided based on division IT staff rotation.What you will do in
this role:
* Respond to and resolve inquiries and requests for assistance with
division or facility computer systems, and provide a superior
customer support experience for division and facility users
* You will analyze and provide hands-on support for simple to
moderate inquiries. You will determine appropriate technical area
or vendor to resolve the problem and coordinate with other
technical areas, as needed
* You will log and track problems; review problem tracking
databases
* Perform facility-based moves, adds, and changes (MACs), as
needed
* You will maintain documentation for each incident or request, and
escalate complex problems to the next level of support per
documented procedures
* Aid and train users on division and facility
technologyQualifications you will need:
* Bachelor's degree in information systems or a healthcare-related
field is preferred
* One year of IT experience is required
* A+ and Microsoft Product certifications are preferred
* Valid state driver's license is required
What qualifications you will need:This role requires you to be
fully vaccinated for COVID-19 based on local, state and /or federal
law or regulations (unless a medical or religious exemption is
approved). transforms healthcare and gives
people healthier tomorrows. We deliver information technology
strategy, support,
and solutions. ITG improve and enhance patient care and business
operations. We deliver services at
administrative locations, data centers, and hospitals. The
facilities we support are located in 20+ states
and the United Kingdom. Our team works to move healthcare forward.
We do this by
seeking, embracing, developing, and delivering technology for
patient care.
HCA Healthcare has been recognized as one of the World's Most
Ethical Companies by the Ethisphere Institute more than ten times.
In recent years, HCA Healthcare spent an estimated $3.7 billion in
cost for the
delivery of charitable care, uninsured discounts, and other
uncompensated expenses."There is so much good to do in the world
and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder Be a part of an organization that invests
in you! We are reviewing applications for our Technical Analyst
opening. Qualified candidates will be contacted for interviews.
Submit your application and help us raise the bar in patient
care!We are an equal opportunity employer and value diversity at
our company. We do not discriminate on the basis of race, religion,
color, national origin, gender, sexual orientation, age, marital
status, veteran status, or disability status.
Keywords: HCA Healthcare, Sanford , Technical Analyst, IT / Software / Systems , Sanford, Florida
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