OPS HEALTH SERVICES REPRESENTATIVE - 64959260

Company: MyFlorida
Location: Sanford
Posted on: May 20, 2023

Job Description:

OPS HEALTH SERVICES REPRESENTATIVE - 64959260
Date: Apr 29, 2023
Location:
SANFORD, FL, US, 32773
The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce_operations/human_resource_management/for_job_applicants/e_verify) .
Requisition No: 797926
Agency: Department of Health
Working Title: OPS HEALTH SERVICES REPRESENTATIVE - 64959260
Position Number: 64959260
Salary: $17 hourly
Posting Closing Date: 09/24/2023
FLORIDA DEPARTMENT OF HEALTH
IN SEMINOLE COUNTY
JOB OPPORTUNITY ANNOUNCEMENT
Open Competitive
This positing will run for 6 months or until qualified applicant is hired
Class Title: Health Service Representative
Base Salary: $17.00 an hour
Location: Florida Department of Health in Seminole County
400 W. Airport Blvd
Sanford, FL 32773
Florida Department of Health in Seminole County is looking for a self-motivated, hardworking individual to fill our Health Service Representative position.
PRIMARY DUTIES AND GLOBAL RESPONSIBILITIES
Under supervision of the Operations & Management Consultant MGR - SES the incumbent in this position serves the HIV/AIDS Program to provide a comprehensive system of care designed specifically for people living with HIV in Seminole County. The system of care includes primary medical care coordination and essential support services for people who are uninsured or underinsured. Incumbent is responsible for assessing needs, developing comprehensive plans to meet identified needs, prioritizing services, and evaluating the efficiency of the system of care. It is the aim of this case management position to increase the numbers of persons living with HIV/AIDS who engage and remain engaged in HIV Primary Care, increase the number of persons who obtain insurance and increase the number of persons maintain viral load suppression. This includes helping clients with critical HIV medications and health services.
Incumbent is responsible for initiating and coordinating HIV/AIDS program daily activities at the county level. These activities will focus on: Ryan White A and B. Scheduling appointments/office visits, answering phone calls, track and maintaining eligibility of clients enrolled in the program, completing client profile (medical records), trouble shooting for Healthcare Providers and pharmacies, plan and coordinate national awareness days, special events, health fairs and meetings in collaboration with DOH-Seminole. This position serves as a liaison between the Ryan White and HIV/AIDS programs, youth and adult clients, organizations, businesses, DOH-Clinic, private providers, and other local agencies. This is a direct service position.
Enter all client encounters both face to face and by phone into the Health Management System (HMS) and Provide Enterprise System for tracking and reporting purposes. Submits required reports, maintains assigned records, completes/returns all paperwork pertaining to job duties accurately, legibly and in proper order. This would also include timely submittal of timesheets, mileage, and EARS. Facilitate Quality improvement activities. Actively participate in team meetings or case conferences. Maintain appropriate relationships with Key Point of Entry (KPOE) into the healthcare system. In addition, this position will conduct outreach activities for potential clients to promote the availability of services. Incumbent will participate in health fairs, community events and collaborate with providers among other activities.
Performs all other duties as required.
Required Knowledge, Skills, and Abilities: position: Knowledge of terminology, principles and analytical techniques of interviewing, data collection and analysis principles and procedures. Ability to prepare reports, understand and apply applicable rules, regulations, policies, and procedures relating to Ryan White, ADAP, State and Local Specialty Care HIV/AIDS Programs, understand and follow legislative policy direction as established in Federal and Florida Statutes; deal with the public in a tactful and courteous manner; work independently, plan, organize and coordinate work assignments, communicate effectively. Knowledge of committee/coalition development and maintaining partnerships, word processing skills and computer applications that will enable individual with oral presentations
Qualifications:
Minimum
+ Do you have a Ba chelor's degree on Social Work, Psychology, Counseling, Public Health or related (Social Science, Human Services, Sociology)?
+ This position may be required to work before, during and/or beyond normal work hours or days in the event of an emergency. Emergency duty required includes working in special needs or Red Cross shelters, or performing other emergency duties including, but not limited to, responses to or threats involving any disasters or threat of disaster, man-made or natural. This position will maintain confidentiality and security of records as specified by departmental regulations and laws.
Preferred
+ Do you have verifiable work experience working in a multidisciplinary team addressing the needs of these clients?
+ Do you have at least 1 years of customer service experience?
+ Do you have at least 1 years of direct case management experience?
+ Do you have verifiable work experience utilizing Electronic Health Records?
Florida Department of Health Mission, Vision, and Values:
Mission:
To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.
Vision:
To be the Healthiest State in the Nation.
Values:
I nnovation: We search for creative solutions and manage resources wisely.
C ollaboration: We use teamwork to achieve common goals & solve problems.
A ccountability: We perform with integrity & respect.
R esponsiveness: We achieve our mission by serving our customers & engaging our partners.
E xcellence: We promote quality outcomes through learning & continuous performance improvement.
Where You Will Work:
4 00 W. Airport Blvd S anford, FL 32773
The Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available:
+ State of Florida 401(a) FICA Alternative Plan (mandatory)
+ Participation in state group insurance (upon meeting eligibility requirements. Consult with People First and/or the serving HR office)
+ Workers Compensation (mandatory, if needed)
+ Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
+ Deferred Compensation (voluntary)
+ Employee Assistance Program (voluntary)
+ And more!
For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com .
Please be advised:
Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.
This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.
The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.
Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.
Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Nearest Major Market:Orlando

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