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Hybrid Title & Escrow Manager

Company: First American Financial Corporation
Location: Sanford
Posted on: November 18, 2022

Job Description:

Company Summary Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For - list for seven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit Job Summary Looking for an opportunity that allows you to work both in the office and from home? We have a great opportunity at First American for the right candidate!

This hire will be supporting and managing the day-to-day operations of an escrow team. They will be responsible for closing vacation ownership transactions (real property and personal property) and issuing title insurance in accordance with divisional guidelines.

Job Description

Essential Functions
Manages the operating activities of the escrow department to provide best in class service within the desired timeframe
Assures that all employees within area of responsibility are working towards a common goal
Participates in the development of both short and long range plans for the organization and personnel
Collaboratively engage with leaders to create, identify, and implement solutions to further effectiveness of the business
Advises team and handles non-routine matters
Builds out new projects within the utilized systems
Creates and implements new processes in accordance with divisional guidelines
Reviews processes for compliance and efficiency; processes may include preparation of closing documents, escrow deposit handling, quality assurance and specialized workflows as provided for in client service level agreements

Knowledge and Skills/Technology Used
Solid administrative skills; management skills
Successful track record designing, developing, and executing complex projects in area of functional expertise.
Strong Excel, project management and data analysis skills in order to accomplish the essential functions of this position
Actively recruits, retains and develops talent and holds employees accountable for results. Leads change, manages conflict and fosters collaboration.
Drives and models customer loyalty, manages customer expectations, solicits customer feedback and ensures commitments are met.

Typical Education

BA/BS degree or equivalent combination of education and experience

Typical Range of Experience
3-5 years demonstrated experience in a supervisory or management role
Demonstrated success establishing, leading and maintaining effective working relationships at the Middle Management level

First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Keywords: First American Financial Corporation, Sanford , Hybrid Title & Escrow Manager, Executive , Sanford, Florida

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