Company: Altitude Trampoline Park
Posted on: June 14, 2022
Job Description We believe in family fun. We believe in
celebrating life's moments together. We believe in combining
activity and an energetic spirit for friends and family to
experience. Where social connectivity, activity and celebration
give way to joy, exhilaration, growth and wellness. We believe
there's always an opportunity to experience playanother wall to
climb, another game of dodgeball, another hoop to shoot, another
day to fly on the trapeze or wipe out with friends. Our global
presence allows friends and families to share in the experience and
enjoy playfulness in many different countries around the world in
hopes to make the world a happier place We believe in celebrating
play and accomplishments and the emotions felt as you experience
free play the Altitude way The General Manager will assist and
execute all aspects of Altitude's park operation including, but not
limited to, guest services, food and beverage, training and
operations. This individual will report directly to franchise owner
and work in tandem to reinforce operational and cultural standards.
KEY RESONSIBILITIES General Coach and develop a large and diverse
team through clear written and verbal communication. Manage all
facets of the operation, including regular financial reporting.
Establish and uphold Altitude standards and expectations. Oversee
Altitude's defined processes around inventory and reporting
responsibilities. Oversee labor and spending for entire facility,
within the park's guidelines. Track all spending and ensure it is
accounted for and in accordance with the park's policies. Develop
the team by establishing profitability goals and rewarding positive
behavior. People Recruit and hire talent. Set and hold expectations
of accountability with team, upholding brand standards. Ensure
execution of training programs to equip team to perform their job
functions successfully and deliver positive guest experiences.
Create a work environment that promotes staff retention levels.
Assure staffing levels meet business needs, while taking into
account team member well-being. Lead and influence through
effective motivation, celebrations, and accountability. Select and
develop high-potential staff members to take on greater
responsibility and/or internal promotions into higher levels at the
park or support center team opportunities. Sales Execute sales and
marketing plans in collaboration with support center team. Manage
the budget and business plan to meet or exceed planned financial
performance, make adjustments as necessary to adapt to changing
situations. Draft, communicate, track and hold departments
accountable for individual goals. Guest Services Create an on-brand
Altitude guest experience through superior operations. Seek out
guest feedback and use for management and hourly team development.
Maintain a safe and secure facility for all park guests.
QUALIFICATIONS & SKILLS 2 years of experience managing a team in a
family entertainment or amusement park environment. Able to
recruit, motivate, develop, retain, and promote top talent through
thoughtful leadership and genuine concern for team member growth.
Workdays, nights, weekends, and holidays as required. Operate in a
fast-paced environment with constant distractions. Achieve budgeted
financial results in areas of responsibility. Act as a mentor and
lead by strong example. Maintain a professional image. BENEFITS
Insurance Options Retirement Plans Vacation Time Growth
Keywords: Altitude Trampoline Park, Sanford , General Manager, Executive , Sanford, Florida
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