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Director of Quality

Company: True Health
Location: Sanford
Posted on: January 6, 2022

Job Description:

JOB SUMMARYThe Director of Quality provides leadership and technical expertise to oversee True Health's Continuous Quality Improvement Program. This position also oversees the internal Care Coordination Department. The Director of Quality will lead efforts to improve quality outcomes in all facets of the organization. This position will also provide education to medical and clinical staff to enhance their clinical quality outcomes.ESSENTIAL FUNCTIONSResponsible for the annual review and update of the Continuous Quality Improvement Plan and all associated policies/proceduresChairs the Continuous Quality Improvement Committee Meetings to be held on a periodic basis, but not less than quarterlyCoordinates and establishes timetables for departmental quality initiatives and updates the respective department leadsKeeps Executive Leadership informed of the quality status of True Health at all times and produces regular progress reportsProves regular training to providers and staff related to improving quality of care and capturing performance measuresSelects or develops teaching aids such as training handbooks, demonstration models, visual aids, computer tutorials, and reference workshops on Quality Improvement standards, as neededMonitors and objectively assesses the performance of direct reports: Care Coordination Manager, Quality Data Specialist, and Clinical Chart AuditorPerforms and reports on quality studies throughout the year as per accreditation standardsCommunicates regularly with insurance companies to discuss quality outcomes, patient care gaps, and organizational ratingsFacilitates regular program meetings to facilitate effective communication and maintains highly functioning teamsDemonstrates knowledge of and support initiatives related to accreditation and regulatory bodies (HRSA, AAAHC, etc.)Communicates effectively both orally and written formats, formally and informally with agency staff, patients, vendors and the publicFacilitates relationships with community partners and attends community events as neededCo-chairs Community Day eventsConsults with staff to gain knowledge of work situations requiring training and understanding of changes in policies, procedures, regulations, business initiatives and technologiesAssists in developing grants, leading quality-related grant projects and provides progress reports as neededDemonstrates knowledge of the electronic medical record and data capturingAdhere to purchasing policies and planning procedures.Assist in monitoring the departmental budget.Other duties as assignedEDUCATION AND EXPERIENCELicensed as an Advanced Practice Registered Nurse (APRN) or Master's Prepared Registered Nurse with current State of Florida license in good standingMust have at least three to five years of experience in quality improvement related activities in healthcare is requiredThree to five years direct supervisory experience in a similar setting requiredKnowledge of Athena One electronic medical record is a plusKNOWLEDGE, SKILLS, AND ABILITIESAbility to maintain confidentialityAbility to work both independently and as a vital team memberAbility to communicate effectively both written and orallyStrong organizational and time management skillsAbility to work om a fast-paced environmentAbility to work under pressureAbility to work well with othersAbility to travel to all Centers within Orange and Seminole countiesADDITIONAL QUALIFICATIONSBilingual (English/Spanish) is a plus, but not requiredPHYSICAL REQUIREMENTSAbility to stand, walk or view computer screen for extended periods of timeAbility to use hands and fingers to handle or feelAbility to reach with hands or armsAbility to perform repetitive hand or wrist motions for extended periods of timeAbility to effectively talk and listen to patients and co-workersRELATIONSHIP REPORTING1. Reports to the Chief Nursing Officer

Keywords: True Health, Sanford , Director of Quality, Executive , Sanford, Florida

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