Client Service Associate
Company: PW Promotions
Location: Spring Hill
Posted on: July 8, 2025
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Job Description:
Are you interested in customer service, marketing, sales, and
business related fields? Are you looking to gain transferable
skills? Are you sick of being stuck behind a screen and wanting a
more interactive career? If your answer is “yes” to any and all of
the above then we might have exactly what you are looking for. At
PW Promotions, we are seeking a highly motivated and
customer-focused individual to join our team as a Client Service
Associate. Before there were smartphones and virtual meetings there
were personal connections and interactions. In this role, we are
going back to the basics and rebuilding the value of communication.
The Client Service Associate will be the primary point of contact
for our customers, providing exceptional service and support to
ensure their satisfaction. As a Client Service Associate, you will
handle inquiries, resolve issues, and assist customers in a
professional and courteous manner. This is an excellent opportunity
for individuals who are passionate about delivering outstanding
customer experiences, wanting to start their career in customer
service, and prefer personalized interactions. Main Job
Responsibilities for Our Client Service Associate: Provide prompt,
friendly, and efficient customer service Identify and assess
customer needs to provide appropriate solutions and
recommendations. Ensure accurate and detailed documentation of
customer interactions, inquiries, and resolutions in the customer
relationship management (CRM) system. Collaborate with other team
members and departments to resolve complex customer issues and
escalate as necessary. Maintain a comprehensive knowledge of
company products, services, and policies to effectively assist
customers and provide accurate information. Proactively build
rapport to enhance customer satisfaction Meet or exceed individual
and team performance goals
Keywords: PW Promotions, Sanford , Client Service Associate, Customer Service & Call Center , Spring Hill, Florida
