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Mobile Team Administrative Assistant

Company: La Mesa RV
Location: Sanford
Posted on: January 9, 2022

Job Description:

LaMesa RV, a family owned and operated company, is currently hiring for a Mobile Team Administrative Assistant for their growing team in the Sanford, FL area. The ideal candidate has strong organizational skills and an ability to work in a fast-paced environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Heavy data entry
Calls to schedule "Courtesy Appointments" following customer purchase.
Interacts with customers to determine their needs, and educates customer of process and potential upsell.
Checks on progress of repair throughout the day; relays information to Mobile Service Coordinator and contacts customers as directed by Mobile Service Coordinator.
Maintains high customer satisfaction standards at all times.
Handles telephone inquiries regarding appointments and work in progress.
Assist Mobile Service Coordinator with follow up on parts on order.
Assist Mobile Service Coordinator returning pending phone calls to ensure customers do not wait longer than 1 hour for a returned call.
Assist Mobile Service Coordinator in generating work orders.
Assist with making sure all paperwork is invoiced before Tech leaves job site and is sent to customer.
Ensures the Mobile log is updated after any customer contact or other applicable info.
Assist Mobile Service Coordinator with RO maintenance making sure all RO's are accounted for at all times and being closed as soon as possible.
Assist in obtaining authorization for repairs/upsells as needed.
Assist in coordinating follow up appointments.

--- REQUIREMENTS:
Strong organizational skills
Highly organized
Auto or RV experience preferred, not required

Apply today! We offer a family focused corporate culture, competitive pay, healthcare coverage, PTO, paid holidays, 401K and so much more!

Keywords: La Mesa RV, Sanford , Mobile Team Administrative Assistant, Administration, Clerical , Sanford, Florida

Click here to apply!

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